Refurbished How?
This product was graded by Dyson technicians. This product is a GRADE A manufacturer refurbished Dyson.
This product was returned by customers who changed their minds or returned it for non-functional reasons. It has been fully inspected and repackaged by Dyson.
Each product has undergone a comprehensive inspection by Dyson technicians to ensure it meets the same high standards as new stock. Rest assured, all functions and components are in perfect working condition.
This product is repackaged in its original Dyson packaging or Dyson-certified packaging and comes with all original accessories.
This product comes with the same warranty as all Dyson products, ensuring your complete peace of mind.
By purchasing this refurbished product, you’re getting a like-new Dyson at a fraction of the cost. Refurbished products are great for the environment, helping to reduce waste while offering exceptional value.
Accessories: All original Dyson accessories included.
Warranty
✅ Warranty Information
We are proud to be an Authorised Dyson Reseller and Service Centre, giving you complete peace of mind with every purchase.
🔄 Refurbished Dyson Products
All manufacturer-refurbished Dyson products are restored by Dyson to meet strict quality standards. These include:
Dyson Vacuums, Purifiers, Humidifiers, Heaters & Fans
✔ Covered by a 12-month Dyson parts and labour warranty
Dyson Hair Dryers & Stylers (Airwrap, Supersonic, Corrale)
✔ Covered by a 12-month Dyson parts and labour warranty
Dyson refurbished items may be returned stock, display models, or products with minor cosmetic imperfections. All units are tested, cleaned, and repackaged by Dyson.
📦 Box-Damaged & Brand New Dyson Products
We occasionally offer brand new or box-damaged items at reduced prices. These products are unused and come with:
✔ Up to 24 months warranty, depending on the product
✔ Refer to individual product descriptions for warranty details
🔋 Spare Parts & Accessories
As an authorised reseller of genuine Dyson parts, we supply:
Batteries, filters, motorheads, tools, and accessories
✔ All spare parts are genuine Dyson and come with a 12-month warranty
Note: Batteries purchased separately as spare parts carry a 1-year warranty, while batteries supplied within a full Dyson machine purchase are covered under that machine's warranty (up to 2 years).
🛠 After Your Warranty
Even after your product's warranty expires, we're here to help. We offer repair services, diagnostics, and genuine spare parts to keep your Dyson running like new.
📞 Need Help?
If you have a warranty concern or need support, contact us or call Dyson Support directly on 1800 239 766.
Alternatively, visit our store for assistance.
FAQs
Dyson Authorised Repairer & Reseller
If you’d like to verify our authorized reseller status, you can contact Dyson Head Office at Taren Point on 1800 239 766. We are listed under 'Revive Technologies' or 'Revive Retail Store' as an authorized Dyson reseller.
What does "refurbished" mean?
Refurbished means that the product has been returned to Dyson, either due to a customer changing their mind or for minor issues such as damaged packaging. Every item is thoroughly inspected, tested, and repackaged by Dyson to ensure it meets the same high-quality standards as new products. These vacuums are essentially brand new but cannot be legally labeled as such.
Are the refurbished vacuums used?
No, these vacuums are not used in the traditional sense. They are typically customer returns that have been opened, but in most cases, they have not been used. Dyson performs rigorous quality checks and ensures they are in perfect working condition before reselling them.
Do refurbished Dyson vacuums come with a warranty?
Yes, all refurbished Dyson vacuums sold by Vacuum Repairs Sydney come with a manufacturer’s warranty. This warranty covers parts and labor for any defects or malfunctions, giving you peace of mind with your purchase.
What if I'm not satisfied with my purchase?
We offer a hassle-free return policy. If you are not completely satisfied with your Dyson product, you can return it within 14 days of receiving your order, as long as the item is unused and in its original packaging. Please see our full return policy here.
Are the refurbished products safe to use?
Absolutely. Dyson ensures that all refurbished vacuums are safe, thoroughly tested, and in excellent working condition. They go through the same stringent safety and performance tests as new products.
Will I get all the accessories and manuals with my refurbished vacuum?
Yes, all refurbished Dyson vacuums come complete with the original accessories and manuals, just as you would receive with a new product.
How long does delivery take?
We dispatch most orders within 3-5 business days. You will receive a tracking number once your item has been shipped, allowing you to follow its progress. For more information, please visit our Delivery Services page here.
Can I get support if I have any issues after purchasing?
Yes! As an authorised Dyson service center, Vacuum Repairs Sydney provides full support for all products we sell. You can contact us for assistance with any repairs or maintenance needs under your warranty.
Why should I buy from Vacuum Repairs Sydney instead of a major retailer?
We offer the same high-quality Dyson products at a significantly lower price because they are classified as refurbished. Plus, as an authorized Dyson service center, you can trust that you’ll receive excellent after-sales support and service.
Delivery & Shipping
Business Days
| State | Metro | Regional |
|---|
| NSW | 2 – 4 days | 2 – 5 days |
| VIC | 2 – 4 days | 3 – 5 days |
| QLD | 2 – 4 days | 2 – 5 days |
| SA | 2 – 6 days | 2 – 6 days |
| WA | 2 – 7 days | 5 – 10 days |
| NT | 4 – 8 days | 4 – 9 days |
| TAS | 3 – 6 days | 3 – 6 days |
You will receive confirmation by email once your delivery is dispatched which will include the third-party tracking details of your order.
If you have ordered multiple items, they might be dispatched separately depending on the availability of the different items.
If you're not home to receive your order
If no-one is in when the courier attempts delivery, the driver will leave a calling card with instructions on what to do. If your order is being delivered by Australia Post, and you choose the Safe Drop delivery option, this is done at your own risk. We do not recommended this as an option for apartment blocks or houses where there is no private/undercover space for delivery.
