1. Nature of Business:
   Dyson Repair Services specializes in the servicing and repair of Dyson vacuum cleaners.
2. User Interaction:
   Customers can contact Dyson Repair Services via phone or make service inquiries through our website.
3. User Accounts:
   No user accounts are required for website interaction. User information is only collected if customers choose to submit an inquiry through the Dyson Repair Services website.
4. Payment and Billing:
   Dyson Repair Services does not require payments for its services at the time of inquiry or during the service process.
5. Refund Policy: Refunds will be considered under the following conditions:
   • If Dyson Repair Services fails to deliver the promised service.
   • After reasonable efforts to resolve any issues have been made.
   • Refunds may also be issued at the discretion of Dyson Repair Services.
6. Intellectual Property:
   No specific intellectual property concerns or licensing terms apply to the content on the Dyson Repair Services website.
7. Privacy Practices:
   • User information submitted through the Dyson Repair Services website is securely stored on our platform.
   • As a licensed Dyson Service Center when ordering service parts we may list your device’s SERIAL NUMBERS into our database for warranty purposes.
8. Liability and Dispute Resolution:
   • Customers can raise disputes or concerns by contacting Dyson Repair Services customer support or Dyson Repair Services directly.
   • Dyson Repair Services will make reasonable efforts to address and resolve disputes in a timely manner.
9. Termination of Services:
   • Dyson Repair Services reserves the right to terminate or suspend services for any violation of these terms or for other reasons at its discretion.
   • Termination will be communicated to the customer with an explanation if applicable.
10. Legal Jurisdiction:
    – These Terms and Conditions are governed by the laws of New South Wales, Australia.
    – Any disputes will be subject to the exclusive jurisdiction of the courts in New South Wales.
11. Changes to Terms:
    – Dyson Repair Services reserves the right to update, modify, or revise these Terms and Conditions at any time.
    – Changes will be communicated to users, and continued use of Dyson Repair Services’ services after changes constitutes acceptance of the updated terms.