1. Nature of Business:
    Dyson Repair Services specializes in the servicing and repair of Dyson vacuum cleaners.
  2. User Interaction:
    Customers can contact Dyson Repair Services via phone or make service inquiries through our website.
  3. User Accounts:
    No user accounts are required for website interaction. User information is only collected if customers choose to submit an inquiry through the Dyson Repair Services website.
  4. Payment and Billing:
    Dyson Repair Services does not require payments for its services at the time of inquiry or during the service process.
  5. Refund Policy: Refunds will be considered under the following conditions:
    • If Dyson Repair Services fails to deliver the promised service.
    • After reasonable efforts to resolve any issues have been made.
    • Refunds may also be issued at the discretion of Dyson Repair Services.
  6. Intellectual Property:
    No specific intellectual property concerns or licensing terms apply to the content on the Dyson Repair Services website.
  7. Privacy Practices:
    • User information submitted through the Dyson Repair Services website is securely stored on our platform.
    • As a licensed Dyson Service Center when ordering service parts we may list your device’s SERIAL NUMBERS into our database for warranty purposes.
  8. Liability and Dispute Resolution:
    • Customers can raise disputes or concerns by contacting Dyson Repair Services customer support or Dyson Repair Services directly.
    • Dyson Repair Services will make reasonable efforts to address and resolve disputes in a timely manner.
  9. Termination of Services:
    • Dyson Repair Services reserves the right to terminate or suspend services for any violation of these terms or for other reasons at its discretion.
    • Termination will be communicated to the customer with an explanation if applicable.
  10. Legal Jurisdiction:
    – These Terms and Conditions are governed by the laws of New South Wales, Australia.
    – Any disputes will be subject to the exclusive jurisdiction of the courts in New South Wales.
  11. Changes to Terms:
    – Dyson Repair Services reserves the right to update, modify, or revise these Terms and Conditions at any time.
    – Changes will be communicated to users, and continued use of Dyson Repair Services’ services after changes constitutes acceptance of the updated terms.
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